Inside Sales Representative - Pet Health

About the role

Elanco, a global animal health company, is looking for an Inside Sales Representative for its Pet Health portfolio. You will manage, retain and grow the portfolio across assigned accounts through high-impact remote commercial interactions, working closely with Field Sales Representatives, Regional Sales Managers and Key Account Managers. The role contributes to product demand, sell-out performance and customer experience across veterinary clinics, pet shops and other key stakeholders.

Key responsibilities

• Drive product adoption, sell-out performance and portfolio growth across targeted Pet Health accounts, monitoring commercial metrics to meet or exceed targets.
• Identify customer needs and business drivers, present tailored Elanco solutions, address objections and close sales through consultative selling.
• Prospect and qualify new business opportunities through outbound campaigns within the assigned portfolio.
• Partner with Field Sales Representatives and Key Account Managers to coordinate account strategies and align phone, digital and in-person customer interactions.
• Maintain accurate customer records, sales pipelines, account plans and call insights in the CRM, while staying informed on Elanco products, competitor activity and veterinary market trends.

Required profile

• Bachelor's degree in Veterinary Medicine, Animal Science, Biology, Business Administration or a related discipline.
• 1-2 years of relevant experience in sales, inside sales, customer success or another commercial role.
• Fluent Spanish and professional proficiency in Catalan.
• Preferred: previous experience in animal health, pharmaceutical or FMCG; experience with CRM platforms such as Salesforce or Veeva; professional English; experience managing multiple accounts and sales pipelines; experience collaborating with Sales, Marketing and Customer Support.

Required skills

• CRM platforms and Microsoft Office (Excel, PowerPoint, Teams)
• Professional communication and negotiation skills, with the ability to build relationships remotely and manage objections

What we offer

• Hybrid work: three days per week in the Madrid office and two days from home.
• Up to 10% domestic travel for team meetings, national events and key client interactions.