Key Account Manager (KAM)

About the role

TravelgateX is expanding its Partnerships division and seeks a proactive Key Account Manager (KAM) to deliver exceptional service to its European clients. You will act as the primary liaison between TravelgateX and its hotel and travel‑tech partners, driving growth and ensuring alignment of business and technical objectives.

Key responsibilities

• Manage and optimise each assigned account, maintaining regular contact through calls and visits.
• Understand client needs and propose solutions that benefit both the client and its suppliers.
• Balance business strategy with technical objectives, translating them into clear, stable priorities.
• Analyse client evolution to increase sales via new connections or complementary solutions.
• Develop and implement revenue‑growth strategies for each account.
• Provide support and training on Travelgate tools.
• Define partner performance metrics that drive market expansion and revenue growth.
• Deliver data‑driven insights on product optimisation and identify growth opportunities.
• Detect at‑risk business and propose alternatives.
• Represent the team at relevant trade shows.

Required profile

• Technical background with experience in XML technical optimisation.
• Strong interpersonal skills and ability to build lasting relationships with key partners.
• Proactive mindset with the ability to propose technical solutions quickly.
• Comfort working with remote cross‑functional teams (Partnerships, Engineering, Billing, etc.).
• Excellent written and oral communication in English and Spanish; French is a plus.
• Experience in travel‑tech or hotel distribution is highly appreciated.
• Start‑up mentality: fast‑paced and adaptable.

Required skills

• XML

What we offer

• Opportunity to play a key role where engineering and business development converge.
• Yearly corporate bonus and quarterly sales incentive.
• Flexible working hours.
• Position based in Madrid or Mallorca.