Operations Analyst - Expansion

About the role

Fever, a global tech platform for culture and live entertainment, is looking for an Operations Analyst in its Madrid office. The Operations team aims to increase efficiency and maintain a best-in-class experience for all stakeholders, supervising events execution, user and partner operations and all related processes and tools. This cross-functional role lets you interact with many parts of the business and understand how Fever works.

Key responsibilities

• Take part in company-wide projects focused on improving a specific area of the business
• Lead projects with the support of senior team members, reaching the defined goals, objectives and timelines
• Carry out the analysis needed for several projects, weighing client satisfaction, cost control and profitability
• Coordinate with suppliers, carriers and internal teams to ensure smooth operations
• Identify areas for improvement and work on continuous improvement strategies, especially in logistics and operations
• Work with key stakeholders to define project requirements, scope and deliverables

Required profile

• 1-2 years of relevant experience (consulting, operations or tech-related)
• Bachelor's degree in Engineering, Business Administration, Data Analytics or a related field
• Fluent Spanish and English
• Previous experience in logistics, operations or distribution is highly valued
• Experience preparing operational reports and logistics KPIs is highly valued
• Strong analytical and problem-solving skills, with data-driven decision-making
• Excellent interpersonal and communication skills

Required skills

• Excel / Google Sheets
• SQL
• Data visualization
• ERP systems or logistics management software (highly valued)

What we offer

• Base salary plus a significant bonus for top performance
• 40% discount on Fever events and experiences
• Hybrid work, home-office friendly
• Health insurance and Gympass membership
• English lessons
• Tax-exempt flexible remuneration and the option to receive part of your salary in advance