People & Culture Supervisor – Luxury Hotel

About the role

Four Seasons Hotel Madrid is looking for a passionate People & Culture Supervisor to act as a cultural advocate and business partner, ensuring an exceptional employee experience throughout the hiring and employment lifecycle.

Key responsibilities

• Manage contract communication, monitor end dates and coordinate with finance and other departments.
• Handle contract terminations, conduct exit interviews and ensure proper documentation.
• Oversee employee sick‑leave processes and follow up on work‑related accidents with the insurance provider.
• Review vacation and festive reports, keeping HR systems accurate and up‑to‑date.
• Coordinate risk‑prevention activities with external partners.
• Serve as the primary point of contact for internal and external HR inquiries.
• Maintain confidentiality while handling all People & Culture matters.
• Keep digital and electronic employee records and departmental reports.
• Produce and submit regular activity reports.
• Provide training and support to department managers on HR systems and work calendars.

Required profile

• Passionate about fostering a positive culture and living the “Golden Rule” in every employee interaction.
• Ability to work harmoniously and professionally with colleagues and supervisors.
• Strong sense of confidentiality and professionalism in handling HR information.

Required skills

What we offer

• Opportunity to work in a historic luxury hotel with modern energy.
• Engagement with a world‑class hospitality brand.