Pool Attendant - Season 2027

About the role

Four Seasons Resort Mallorca at Formentor, reopened in August 2024 after an extensive restoration, is looking for a Pool Attendant for the 2027 season. The main purpose of the role is to provide exceptional service to guests, delivering and collecting food and beverages for guests in the Pool Area.

Key responsibilities

• Keep the Pool area clean and tidy, and organize the sun loungers, taking them away at the end of the day.
• Take orders, serve orders and prepare food and beverage orders according to Four Seasons standards, efficiently and courteously.
• Be familiar with the food and beverage offerings and suggest them to guests.
• Anticipate guest needs and take responsibility for guest requests and complaints, seeking their satisfaction.
• Clean and keep tables, customer areas and food and beverage preparation areas organized.
• Assist the assigned sector head and the department manager, if applicable.

Required profile

• 2 years of relevant hospitality experience, ideally in a luxury resort or hotel such as Four Seasons.
• Fluent reading, understanding and speaking of English.
• Ability to work outdoors in varying weather and stand for long periods, lifting equipment and setting up beach areas.
• Willingness to work rotating shifts including early mornings, days, evenings and weekends.

Required skills

• Basic knowledge of food and beverage service protocols.
• Guest-focused approach and attention to detail in keeping pool areas clean, comfortable and safe.
• Teamwork with F&B, Recreation and Housekeeping.

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Training and development opportunities.
• Complimentary accommodation at other Four Seasons hotels and resorts, dry cleaning for uniforms, meals and discounts at hotel restaurants and local services.
• Possibility of accommodation and transport to work at a reduced cost, and 24/7 mental health support.

The position is a full-time seasonal contract of 40 hours per week.