Sales Development Representative / Appointment Setter – B2B Dutch Market (f/m/d)

About the role

You don’t want to spend your day simply working through a list of leads. You want to open doors, create interest and start valuable conversations with potential customers. For more than 25 years, eGroup has helped companies stay professionally available and ensure they never miss an important customer enquiry. As we continue to grow in the Netherlands, we are expanding our outbound sales team and looking for someone who enjoys reaching out to potential customers, speaking directly with decision‑makers and booking qualified appointments for our sales team.

Key responsibilities

• Contact decision‑makers at Dutch SMEs by phone and introduce them to our telephone answering services.
• Identify their initial challenges and assess whether there is a potential match.
• Qualify prospective customers and schedule high‑quality appointments for our sales team.
• Keep your activities, conversations and results accurately updated in our CRM.
• Work with the team to develop new target groups, opening lines and outbound strategies.
• Work towards clear targets and see the direct impact of your results on our sales pipeline.
• Share insights from the Dutch market to help us continuously improve our approach.

Required profile

• Native‑level Dutch communication skills.
• Good command of English.
• Proactive, commercial mindset and genuine enthusiasm for approaching new customers.
• Some experience in outbound sales, B2B sales, telesales or appointment setting is an advantage.
• Confidence when speaking with new contacts and resilience to handle rejection.
• Energy, self‑motivation and a desire to improve every day.
• Strong communication skills and a good understanding of people.
• Interest in sales, performance and achieving measurable results.
• Structured way of working and discipline to keep CRM information accurate.

What we offer

• Permanent employment – a reliable choice in challenging times (35 or 39 H/week).
• 24 paid vacation days – plus regulated public Dutch holidays.
• Career – a position within an international and growing organisation.
• Accommodation options – for the first three months (in Tenerife South).
• Support with administrative tasks – assistance with tax and social security registration (NIE and NAF).
• Free Spanish language course – to help you integrate quickly into local life.
• Private health insurance – for your complete peace of mind.
• Mental wellbeing – access to 2 free sessions of psychological support via Instahelp.
• Ownership – the opportunity to help build and shape our presence in the Dutch market.
• Island Life – the chance to live and work in Tenerife or Gran Canaria.