Sales Trainer & Coach (Fixed-Term Contract)

About the role

MSX International Group, a partner to vehicle manufacturers, retailers and mobility organisations for more than 30 years, is looking for a Sales Trainer & Coach for a temporary, project-based assignment linked to a pilot programme running from November to April. The assignment is expected to cover about 50 working days, with an initial phase of around 10 days before year-end and delivery activities between January and April; freelance candidates are also considered. The selected person designs and delivers training and coaching for automotive dealership networks covering long-term rental, financial and insurance products, loyalty and retention programmes, automotive service sales and commercial processes.

Key responsibilities

• Deliver classroom training to salespeople, consultants and dealership managers.
• Conduct on-the-job coaching at dealer locations.
• Manage complex training projects for automotive manufacturers and financial institutions.
• Develop training materials such as presentations, exercises, role plays and operating manuals.
• Run webinars and digital training sessions.
• Support dealers in applying sales processes correctly and monitor KPIs and results of trained teams.
• Collaborate with the internal team on new training programmes.

Required profile

• At least 2-3 years of experience in the automotive industry.
• Proven experience as a Sales Coach.
• Preferred background in fleet and business sales or similar commercial roles.
• In-depth knowledge of dealership operations and sales processes.
• Professional fluency in English and Spanish, with excellent verbal and written communication.
• Degree in Economics, Marketing, Communication or a related field preferred.
• Highly flexible, including frequent travel within Italy and internationally.

Required skills

• Experience delivering classroom and digital training, webinars and dealership coaching.
• Ability to design training materials and manage training projects for OEMs or captive finance companies.
• Knowledge of long-term rental offers, leasing, PCP, balloon financing, insurance and warranty products, and loyalty and retention programmes.
• Strong communication, leadership and group facilitation skills.
• Training or coaching certifications are an advantage.