Senior Account Manager – German Speaking

About the role

We are looking for a customer‑oriented and results‑driven Senior Account Manager to join Perk’s Account Management team. You will help maintain high customer satisfaction while driving growth and margin across our large SMB portfolio in the DACH market.

Key responsibilities

• Own and nurture a portfolio of large SMB customers, engaging with admins, finance directors and travel managers.
• Provide strategic consultation by understanding client goals and advising on consolidating travel and expense processes.
• Develop deep product expertise across Perk’s travel platform and new spend‑management solution.
• Identify and execute cross‑sell and upsell opportunities, promoting corporate cards, automated invoicing and expense features.
• Diagnose booking and expense workflow issues and implement lasting solutions.
• Act as the primary advocate for Perk within client organisations and for clients within Perk.

Required profile

• At least 2 years of experience in account management or customer success, preferably with B2B SaaS clients.
• Native or near‑native German proficiency and fluent English communication.
• Background in travel, fintech, expense management or SaaS is highly desirable.
• Strong technical aptitude for explaining complex integrations between travel bookings and financial reporting.
• Customer‑focused mindset with a passion for solving financial pain points.
• Excellent analytical abilities, including fluency in Excel and data interpretation.

What we offer

• Competitive salary and equity ownership.
• Generous vacation allowance plus public holidays.
• Choice of private healthcare or gym allowance.
• Life insurance and 17 weeks paid parental leave.
• Access to Spring Health wellbeing program with therapy and coaching.
• Flexible “work from anywhere” days and relocation support.