Senior Account Manager Spain (QSR)

About the role

Glovo, part of the Delivery Hero Group, is looking for a Senior Account Manager for its XL team, which manages the largest accounts of Glovo Spain. You will own a portfolio of major national accounts end-to-end: the relationship, the commercial agenda and day-to-day execution. It is a commercial role focused on senior relationships with major national brands, business reviews, growth opportunities and cross-functional coordination.

Key responsibilities

• Be the primary point of contact for your portfolio, building trust with partners' key stakeholders and understanding their business priorities.
• Prepare and deliver monthly business reviews (MBRs) and quarterly business reviews (QBRs) with a clear narrative, data-backed insights and a concrete action plan.
• Track account performance against key metrics and recommend changes when needed.
• Manage promotional activations, advertising commitments and marketing initiatives, and pitch growth opportunities.
• Coordinate internally with Finance, Operations, Ads and Marketing so partner commitments are delivered, and keep partners informed.
• Build commercial proposals such as account plans, opportunity analyses and investment cases.

Required profile

• At least 4 years in senior account management or commercial client-facing roles; background in food delivery, marketplace platforms, FMCG or high-growth tech is a strong plus.
• Full professional proficiency in Spanish and English, written and spoken.
• Comfortable in senior commercial discussions, with a track record of driving outcomes in complex, high-value relationships.

Required skills

• Strong communication: confident, structured presentations and clear writing adapted to the audience.
• Structured and reliable, able to handle a demanding workload without losing track of detail.
• Comfortable with data: navigating dashboards and spreadsheets to support arguments.

What we offer

• A portfolio of Spain's most important QSR accounts, including well-known restaurant brands.
• Hybrid working model based in Madrid.
• Competitive package with a variable component tied to portfolio performance.
• Equity plan, private health insurance, monthly Glovo credit and discounts on transport, food, kindergarten and gym memberships.
• Extra time off, the option to work from home two days a week and up to three weeks a year working from anywhere.
• Enhanced parental leave and online therapy and wellbeing benefits.