Senior Data Analyst - User Operations

About the role

Fever, a global platform for culture and live entertainment, is hiring a Senior Data Analyst for its User Operations team, which sits within the User Support organization. The Data area focuses on continuous improvement, turning useful data into concrete initiatives. The role is described as a Project Manager with a strong analytics backbone: building dashboards, reports and automations, then interpreting what they mean for the business so management can make data-driven decisions.

Key responsibilities

• Build dashboards, reports and automations, and interpret their business meaning
• Support projects with stakeholders such as user support, partners and app development teams
• Provide user support with actionable metrics and give partners visibility into event performance
• Run projects end-to-end and improve processes rather than just maintain them

Required profile

• 2-4 years of experience in data/analytics (analyst, data PM, BI, ops analytics); a relevant Master's or further training is a plus
• Ability to communicate with both technical (central Data team) and non-technical (support ops) stakeholders
• Fluent English and Spanish, with excellent written and verbal communication
• Based in Madrid or willing to relocate; home-office friendly

Required skills

• Dashboards in Metabase, Looker or similar tools
• Scripting and automation experience

What we offer

• Base salary plus a significant bonus for top performance
• 40% discount on Fever events and experiences
• Health insurance and Gympass membership
• Flexible remuneration with a 100% tax exemption through Cobee and partial advance payment via Payflow
• English lessons and a young, international team