Senior Key Account Manager - Utilities & Telco

About the role

Experian, a global data and technology company, is looking for a Senior Key Account Manager in Madrid to manage and expand a portfolio of strategic enterprise clients in the Utilities and Telco industries. The role acts as a trusted advisor to senior stakeholders, positioning Experian's data, analytics, fraud prevention and decisioning solutions, and calls for strong consultative selling skills and experience with complex sales cycles.

Key responsibilities

• Develop and execute strategic account plans for key Utilities and Telecommunications customers.
• Build and maintain relationships with C-level executives, business leaders, risk teams, customer operations and digital transformation stakeholders.
• Identify new business opportunities and drive growth within existing accounts.
• Lead complex, solution-based sales from opportunity identification through contract negotiation and closure.
• Collaborate with Pre-Sales, Product, Marketing, Delivery and Customer Success teams.
• Deliver accurate sales forecasting and pipeline management through CRM tools.
• Monitor market trends, regulatory developments and competition, and represent Experian at industry events and client meetings.
• Achieve and exceed annual revenue and business growth targets.

Required profile

• 8+ years of B2B enterprise sales or account management experience.
• Experience selling SaaS, software, analytics, data, information services, fraud, technology or consulting solutions.
• Proven track record of growing strategic enterprise accounts and closing complex, multi-stakeholder deals.
• Experience with Utilities and/or Telecommunications customers in Spain.
• Bachelor's degree in Business, Economics, Engineering, Technology or a related field; Master's or MBA is an advantage.

Required skills

• Consultative and value-based selling approach.
• Negotiation and stakeholder management.
• Strong presentation and communication skills.
• Ability to turn complex challenges into data-driven solutions.

What we offer

• Career development with learning and development programs and unlimited access to online training.
• Social benefits including food vouchers, health insurance, monthly flex allowance, internet coverage, sharesave plan and employee assistance program.
• Flexible working hours and home office option; hybrid remote/in-office arrangement.