Strategy Operations Analyst – Merchandising

About the role

Fever, a global tech platform for culture and live entertainment, is looking for an Operations & Merchandising Analyst in Madrid. The Operations team covers event execution, logistics, merchandising, partner operations and internal processes, and this cross-functional role lets you work with many parts of the business to improve efficiency.

Key responsibilities

• Take part in cross-functional projects focused on operational performance, especially merchandising processes such as forecasting, pricing, stock control and logistics.
• Help launch and expand merchandising operations in new cities and countries, coordinating requirements across logistics, procurement, finance, marketing and onsite teams.
• Manage day-to-day project tracking, keeping stakeholders aligned, meeting deadlines and escalating blockers early.
• Support the creation of forecasting models, P&Ls, pricing analyses and sales dashboards for stock, margins and demand planning.
• Help redesign and optimise merchandising workflows, automating inventory, logistics and reporting processes.
• Identify inefficiencies and propose data-driven improvements, and work with internal teams and external partners to coordinate tasks across markets.

Required profile

• 1-2 years of relevant experience (consulting, operations, analytics, supply chain, merchandising or similar).
• Bachelor's degree in Engineering, Business Administration, Data Analytics or a related field.
• Fluent Spanish and English.
• Experience in logistics, operations, retail or merchandising, and in preparing operational reports and logistics KPIs, is highly valued.
• Strong project management, analytical and problem-solving skills, and good interpersonal and communication skills.

Required skills

• Excel/Google Sheets, SQL and data visualisation.
• ERP systems, POS tools or logistics/stock management software are a plus.

What we offer

• Base salary plus a significant bonus for top performance.
• 40% discount on Fever events and experiences.
• Health insurance and Gympass membership.
• Flexible remuneration with a 100% tax exemption through Cobee and the option to receive part of your salary in advance via Payflow.
• English lessons and a home-office-friendly, hybrid setup.