Sales Assistant – Luxury Retail (Madrid)
TOD'S Group · Madrid
Description du poste
About the role
Join a leading luxury fashion house as a Sales Assistant in Madrid. You will be the front‑line ambassador of the brand, helping customers discover the product universe while contributing to the store’s turnover.
Key responsibilities
- Welcome customers, identify their needs and guide them through the selling ceremony.
- Present products, explain the brand story and recommend complementary items.
- Finalize sales, process exchanges and manage special orders.
- Build lasting customer relationships and ensure personalized follow‑up.
- Collaborate on stock management, restocking and inventory tasks.
- Maintain visual standards and ensure product shelving complies with brand guidelines.
Required profile
- Proven experience in luxury or fashion retail, especially with shoes.
- Strong customer‑service orientation and hospitality techniques.
- Excellent presentation and oral communication skills.
- Adaptable, flexible, team‑oriented.
- Fluent in Spanish and English.
Required skills
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TOD'S Group
Madrid
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