Customer Service Executive

About the role

We are looking for a Customer Service Executive to join IWG’s global network of workspaces. In this role you will be the first point of contact for members and their guests, delivering a warm and friendly experience every day. You will work in a dynamic, on‑site environment where you can develop your skills and grow within the company.

Key responsibilities

• Welcome members and guests with a courteous and professional attitude.
• Handle a variety of on‑site tasks to ensure the workspace runs smoothly.
• Support customers and colleagues to create a positive workday experience.

Required profile

• Excellent communication skills and a genuine love for interacting with people.
• Positive, outgoing, and can‑do attitude.
• Ability to follow direction, learn new procedures quickly and apply them confidently.
• Motivation to perform at your best each day and continuously improve.

Required skills

• No specific technical skills are required.

What we offer

• Fun, challenging and rewarding career path.
• Award‑winning induction training and ongoing development opportunities.
• Clear promotion prospects and performance‑based incentives.
• Flexible, personalised benefits supporting mental, physical and financial wellbeing.