EMEA Non-Amazon Marketplace Team Lead

About the role

The EMEA Marketplace Non-Amazon Lead drives growth and execution across non-Amazon marketplaces in EMEA, focusing on sales enablement, customer experience and conversion. Working with country sales and category teams, the role identifies growth opportunities, improves digital execution and scales marketplace best practices. It also provides day-to-day leadership to four Business Development Managers through a dotted-line structure, offering hands-on people-management experience.

Key responsibilities

• Lead the EMEA approach to non-Amazon marketplaces, set commercial initiatives and execution plans, and partner with country teams on local marketplace plans
• Act as the central EMEA contact for country sales teams, equip them with playbooks and best practices and reduce duplication across markets
• Own the agenda for customer experience and conversion, from product discovery to purchase, using performance data to find and fix barriers
• Partner with category teams so that priority products get the right visibility, content and commercial support
• Monitor sales, traffic, conversion and customer experience metrics, turn them into actionable insights and support structured business reviews
• Build cross-functional relationships with Sales, Category, Digital/E-commerce, Marketing and others, influencing stakeholders without direct authority
• Lead four Business Development Managers through a dotted-line model: set goals, coach, coordinate daily work and share best practices across countries

Required profile

• Strong experience in e-commerce, marketplaces, digital sales or omnichannel commerce
• Demonstrated commercial acumen and understanding of online customer journeys and conversion
• Experience with marketplace performance data and stakeholder management across countries and functions
• Experience in a matrix organisation and in influencing without direct authority
• Preferred: experience with major European marketplaces, multiple EMEA markets, consumer technology or retail categories, and content, merchandising, retail media, search or digital shelf management

Required skills

• Analytical and problem-solving skills
• Excellent communication and presentation skills with senior commercial stakeholders
• People leadership and coaching