Jobiglo

Sin resultados.

Esta oferta ya no esta disponible

Esta oferta expiro el 29/08/2026. Ya no acepta candidaturas.

Junior IT Support Specialist

Roc360 · Madrid

Junior 🇬🇧 English
Windows macOS Google Workspace Azure AD Microsoft Entra ID SSH PowerShell Bash Python ticketing systems

Descripcion del puesto

About the role

We are looking for a motivated Junior IT Support Specialist to join Roc360’s Madrid office and provide Tier 1 and Tier 2 assistance to our globally distributed team. The role combines desktop support, cloud‑service administration and documentation in a fast‑growing fintech environment.

Key responsibilities

  • Provide Tier 1 & Tier 2 troubleshooting for hardware, software and network issues for local and remote users.
  • Manage onboarding/off‑boarding processes, access requests and maintain Windows and macOS endpoints.
  • Assist with operational support in AWS (IAM, EC2, S3), Google Workspace and Azure AD/Microsoft Entra ID (SSO, MFA, access controls).
  • Create and maintain internal runbooks, user‑facing knowledge‑base articles and document recurring technical issues.

Required profile

  • 1–2 years of experience in IT support, cloud operations or systems administration.
  • Proven ability to support global users via ticketing systems, chat or video calls.
  • Strong communication skills in English and the ability to explain technical concepts to non‑technical users.
  • Willingness to learn Linux systems and expand cloud expertise.

Required skills

  • Windows and/or macOS desktop support.
  • AWS services (IAM, EC2, S3) basics.
  • Google Workspace administration.
  • Azure AD / Microsoft Entra ID (SSO, MFA, access controls).
  • Basic Linux command‑line (SSH, logs, permissions).
  • Scripting/automation with PowerShell, Bash or Python.
  • Experience with ticketing systems for remote support.

What we offer

  • Continuous learning and rapid professional growth in a global fintech.
  • Highly competitive base salary plus performance‑based bonuses.
  • Opportunities to travel to our US headquarters and other international locations.
  • A young, diverse, multicultural and meritocratic work environment.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Roc360.
Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Por que reporta esta oferta?

Gracias por su reporte. Revisaremos esta oferta.

Explorar más

Salarios, guías y búsquedas en España.

💬 Escríbenos en Telegram Chatear por WhatsApp

Publicado hace 2 meses

20 vistas · 0 interested

Aumenta tus posibilidades

Sube tu CV: te propondremos las ofertas que coinciden con tu perfil.

Analizando tu CV...

Roc360

Madrid