MRTT Flight Operations Support Specialist (A330 MRTT+)

About the role

Airbus Defence and Space in Getafe (Madrid) is looking for an MRTT Flight Operations Support Specialist to support a new project in the Tankers Programme. The department designs, develops and delivers training and operations support solutions for Airbus military aircraft customers, including the Flight Operations Manuals and services needed to keep aircraft available and successful in their missions.

Key responsibilities

• Ensure A330 MRTT+ Flight Operations Manuals (flight crew and cabin crew) are produced and delivered to OTOQOC, in line with Program Directives and customer expectations, while keeping the operators' voice central
• Act as product owner before the customer and the organisation, leading and supporting technical discussions on the manuals
• Lead and coordinate a team of subcontracted authors, and act as principal subject matter expert, instructing authors and supervising technical content
• Control technical configuration and content, including the A330 Neo contribution, and author manuals in regular and unplanned revisions when needed
• Take part in developing, validating and verifying aircraft systems content, and support Training Organization and Design functions
• Support operational support activities such as responding to Service Requests and creating Flight Operations Transmissions and briefing notes
• Manage products at Publications and Operational Support levels, in coordination with managers at TASTO and stakeholders such as the Design Office, Flight Test and subcontractors
• Develop and run the project management plan (scope, quality, timescales, risks) and manage the resulting OTOQOC products
• Engage with the customer in workshops, working groups, webinars, conferences and entry-into-service processes, and train colleagues to retain know-how

Required profile

• Engineering degree or flight operations experience in a related field
• At least 3 years of experience in flight operations publications or support
• Advanced Spanish and advanced English; French is an asset
• Willingness to travel 3-4 times per year and to work under pressure

Required skills

• Demonstrated team management and project management experience
• Technical authoring experience, preferably with Airbus authoring tools such as ADOC or FODM (a plus)
• Negotiation, presentation and leadership skills, problem solving and autonomy

What we offer

• Permanent position with an attractive salary
• Vacation days plus additional days off, and a hybrid working model where possible
• Health insurance, employee stock options, retirement plan and study grants
• On-site facilities such as a free canteen, kindergarten and medical office
• Upskilling opportunities and development prospects