Retail Associate – 18h Shift, ECI Castellana

About the role

Columbia Sportswear Company is hiring a retail associate for its ECI Castellana store in Madrid. With more than 430 retail stores worldwide, associates act as brand ambassadors, answering customer questions, making product recommendations and helping the store leadership team deliver memorable customer experiences.

Key responsibilities

• Provide excellent customer service by answering questions about product features, benefits and availability, and by understanding customers' needs and preferences.
• Maintain store standards for visual merchandising, cleanliness and safety, and retrieve merchandise from the sales floor, stock room or other inventory locations.
• Process cash register transactions such as sales, returns and exchanges, and connect customers to the loyalty programme.
• Receive, handle, replenish and process incoming and outgoing product flow to support store profitability.

Required profile

• No specific education required; high school diploma or GED preferred.
• 2 years or less of experience in a position or specialization.
• Aged 16 or older.
• Ability to move around actively in a physical environment, lifting items up to 40 lbs, and occasional exposure to dust and noise.
• Clear communication with others and a flexible retail schedule, which may change seasonally.

Required skills

• Operating inventory and point-of-sale (POS) systems.
• Using other retail software tools.

Expected pay is €1,217.41 for full-time positions; new hires are usually paid the hiring rate of the specific store, and prior experience is taken into account.