Revenue Manager

About the role

The Hoxton is opening a new hotel in Madrid, a central hotel on Plaza de Santa Ana with 192 rooms, an open-plan lobby, a rooftop bar, an Italian restaurant and a meeting space. As Revenue Manager, you will take ownership of the revenue strategies of your assigned properties under the support of the Regional Director of Revenue.

Key responsibilities

• Develop and implement commercial plans with the General Manager and Director of Sales to grow revenue across all segments, monitoring results and adjusting strategies.
• Apply the revenue management philosophy of exceeding fair share in mind share, market share and channel share across revenue management, sales, marketing and operations.
• Chair the weekly revenue meeting and ensure the impact of decisions on operations and profitability is understood.
• Support other hotels in the region with revenue, sales, marketing processes, systems management, pricing, strategy and reporting.
• Collaborate regularly with the GM, sales, brand and digital teams on strategy, and prepare the annual revenue budget and monthly forecasts with daily breakdowns of occupancy, rate and segment mix.
• Analyse weekly, monthly and ad-hoc data, including pace, group pace, booking window and channel, and identify competitor practices and new hotel developments.
• Manage channel management, rate loading and inventory, and maintain relationships with third-party partners such as OTA market managers.
• Keep the revenue management system running, validate forecasts and handle configuration and maintenance tasks.

Required profile

• Previous experience as a Revenue Manager in a hotel or cluster environment is required.
• Spanish experience is preferred.
• Ownership, problem-solving and effective decision-making; a methodical, process-driven approach that stays calm under tight deadlines.

Required skills

• Technical skill with a strong understanding of systems and hotel operations.
• Preferred: Opera Cloud or V5, IDeaS G3 RMS and Travelclick CRS experience.

What we offer

• A competitive package and opportunities for development.
• Discounts across the entire Ennismore family, which you keep even after leaving.