Senior Copilot & Agentic AI Delivery Consultant

About the role

Ingram Micro, a leading technology company in the global IT sales channel, is hiring a Senior Copilot & Agentic AI Delivery Consultant in Madrid. As a trusted advisor within its Professional Services team, you will help organizations unlock value from Microsoft AI technologies by designing, implementing and scaling intelligent workplace solutions, leading complex customer engagements and driving adoption.

Key responsibilities

• Lead customer workshops, discovery sessions and AI opportunity assessments to identify high-value use cases and business outcomes.
• Design, deploy and optimize Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry and Agentic AI solutions.
• Advise customers on governance, security, compliance, Responsible AI and organizational readiness.
• Train makers, champions, administrators and leadership teams and support change management.
• Measure adoption and business outcomes, and share best practices and innovation assets with the EMEA Center of Excellence.

Required profile

• Experience delivering customer-facing Microsoft 365, Copilot, Power Platform, AI, cloud or digital transformation solutions.
• Proven success leading end-to-end consulting engagements, from discovery and design through deployment, adoption and optimization.
• Strong understanding of identity, security, governance, compliance and Responsible AI frameworks in enterprise environments.
• Ability to influence stakeholders, manage complex customer relationships and turn business requirements into scalable technical solutions.

Required skills

• Deep hands-on expertise with Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, AI agents, automation and enterprise collaboration technologies.
• Consulting and stakeholder management skills.

What we offer

• Work at the forefront of Microsoft Copilot and Agentic AI innovation.
• Exposure to enterprise-scale transformation projects across multiple industries in EMEA.
• Collaboration with consultants, architects and AI specialists in a fast-paced environment.
• Continuous learning, certifications and professional development programs.