Waiter/Waitress – Matsuhisa (by Nobu)
Mandarin Oriental · Palma de Majorque et périphérie
Descripcion del puesto
About the role
We are seeking a motivated Waiter/Waitress to join the Food & Beverage team at Matsuhisa (by Nobu) in Mandarin Oriental Punta Negra, Mallorca. The successful candidate will deliver high‑quality service in a luxury restaurant environment, ensuring every guest enjoys a memorable dining experience.
Key responsibilities
- Understand and communicate the outlet’s concept, menu and beverage offerings to guests.
- Prepare mise en place, maintain cleanliness and organize service stations for each shift.
- Provide attentive, efficient and personalized service, anticipating guest needs and handling special requests.
- Present dishes and drinks according to hotel standards and actively up‑sell to enhance guest experience and revenue.
- Assist with stock handling, including linen, beverages and supplies, ensuring proper storage.
- Maintain equipment and utensils in excellent condition and complete assigned side duties.
- Communicate guest allergies, preferences and special requests to kitchen and management.
Required profile
- Degree in Hospitality Management or related field (preferred).
- 1–2 years of experience in a similar role, preferably in luxury hospitality.
- Strong knowledge of luxury service standards and ability to deliver service at the highest level.
- Professional demeanor, integrity and a growth‑mindset.
Required skills
- Excellent knowledge of food and beverage service procedures.
- Ability to work efficiently in a fast‑paced, team‑oriented environment.
What we offer
- Opportunity to work in an award‑winning luxury hotel brand.
- Dynamic, multicultural team in a stunning Mediterranean setting.
- Professional development and career growth within the Mandarin Oriental group.
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Mandarin Oriental
Palma de Majorque et périphérie
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