Hotel Valet – Guest Services Support

About the role

The Hotel Valet supports the housekeeping and front‑of‑house teams by managing laundry flow, restocking supplies and ensuring guest areas are clean and well‑maintained. This position is based at Barcelo Lanzarote Playa and works closely with the head housekeeper.

Key responsibilities

• Collect the room rack to monitor departures across the hotel.
• Assist housekeeping staff in removing dirty laundry from departing rooms.
• Count clean garments received daily from the external laundry service.
• Deliver clean laundry to each floor and distribute it to rooms.
• Inspect floors and replenish missing products.
• Remove dirty laundry from departures and empty laundry carts.
• Prepare bi‑weekly amenity and stationery orders for the store, signed by the head housekeeper.
• Follow instructions for carpet cleaning, high‑level cleaning, mirrors, glass, signage and exterior areas.
• Collect waste from each floor and dispose of it in designated locations.
• Carry out extra cleaning tasks and organise storerooms as needed.

Required profile

• Medium‑level education (secondary school diploma).
• Minimum of one year experience in a similar housekeeping or valet role.
• Clean, orderly and reliable personal habits.

Required skills

What we offer

• A flexible, collaborative and responsible work environment.
• Opportunities for geographical mobility within the Barceló Hotel Group.
• Clear career development plans across different areas of the company.
• Access to training and professional growth resources.