Jobiglo

Aucun resultat.

IT Helpdesk Specialist

Manychat · Barcelone

Nouveau
🇬🇧 English
macOS Jamf Freshservice Slack Okta Google Workspace AssetSonar OBS Studio Zoom Rooms AV equipment MFA password resets

Description du poste

About the role

We are looking for an IT Helpdesk Specialist to join our fast‑growing Barcelona hub. You will be the first point of contact for all IT needs, from daily troubleshooting to onboarding new hires and supporting live events. The role offers real ownership from day one and a dynamic environment where no two days are the same.

Key responsibilities

  • Provide onsite support and manage the daily helpdesk via Slack, walk‑up, and Freshservice.
  • Troubleshoot hardware, software, and connectivity issues on Jamf‑managed macOS devices and peripherals.
  • Handle account access requests, password resets, MFA re‑enrollment, and app provisioning through Okta and Google Workspace.
  • Prepare and issue laptops, peripherals, and accessories for new hires; manage equipment return and asset inventory in AssetSonar.
  • Set up, support, and troubleshoot AV equipment for internal events, All‑Hands meetings, and external meetups, including live streaming with OBS Studio.
  • Maintain accurate asset inventory and coordinate procurement for the Barcelona office.

Required profile

  • Proactive and detail‑oriented, spotting issues before they impact the team.
  • Enjoys a varied workload and can switch between technical support, onboarding, and event AV tasks.
  • Strong communication skills and a collaborative mindset.

Required skills

  • macOS device management (Jamf)
  • Helpdesk platform (Freshservice)
  • Collaboration tools (Slack, Zoom Rooms)
  • Identity & access management (Okta, Google Workspace)
  • Asset tracking (AssetSonar)
  • AV equipment operation (microphones, video cameras, lighting, displays)
  • Live streaming software (OBS Studio)
  • Hardware and software troubleshooting, MFA, password resets

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Manychat.
Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Pourquoi signalez-vous cette offre ?

Merci pour votre signalement. Nous allons examiner cette offre.

Postulez en 30 secondes

Entrez votre email pour postuler. Un compte sera cree automatiquement.

En continuant, vous acceptez nos conditions d'utilisation.

Deja un compte ? Connexion

Publie il y a 4 jours

Expire dans 1 mois

7 vues · 0 interesses

Boostez vos chances

Importez votre CV : nous vous proposons les offres qui matchent votre profil.

Analyse de votre CV en cours...

Manychat

Barcelone