Junior Salesforce Consultant

About the role

Omega CRM, a Merkle & Dentsu company and a global digital company specialising in customer experience, is looking for a Junior Salesforce Consultant to join its growing team in Madrid. The role covers requirements analysis, design and implementation of functional solutions, and collaboration with the Omega team and the client.

Key responsibilities

• Analyse requirements and design and implement functional solutions in projects
• Provide effort estimations for projects
• Work with the Omega team and the client to meet project objectives
• Analyse and improve application performance
• Collaborate with technology providers when needed and help validate the solution against functional requirements
• Follow Omega's software quality standards and generate functional documentation for completed projects
• Share knowledge within Omega's community of practice

Required profile

• Around 1 year of hands-on experience in Salesforce administration, configuration and consulting
• Proven client-facing experience, translating business requirements into technical and functional solutions with cross-functional teams and stakeholders
• Fluent oral and written English
• Strong experience working under Agile methodology

Required skills

• Knowledge of different Salesforce clouds
• Desirable: experience in business or process consulting
• Desirable: exposure to other Salesforce ecosystem clouds

What we offer

• Permanent contract, flexible schedule and home office support
• Certification plan with official certificates from main partners
• Flexible remuneration (public transport ticket, restaurant voucher)
• Health insurance and professional development opportunities