Knowledge Management & Communications Support Intern

About the role

The UN-Habitat Secretariat, hosted in Bilbao, coordinates joint action and drives strategic communications to accelerate the Sustainable Development Goals at the local level through the Local2030 Coalition. This six-month internship provides operational and administrative support under the Communications Officer, covering digital asset management, communications repositories, media monitoring, web and data visualization tasks and team workflow facilitation.

Key responsibilities

• Categorize, tag and archive photo, video and multimedia assets; maintain the Communications Unit SharePoint/Hub and distribute communications resources in line with UN/UN-Habitat and Local2030 branding guidelines.
• Help organize corporate messaging, speech drafts and briefing packages, and update contact lists of Local2030 Hubs, member entities and partner networks.
• Review and edit content before publication on the Local2030 website, compile web traffic analytics, track SEO metrics and prepare preliminary charts and tables for data-driven reporting.
• Track global developments and UN announcements, maintain a database of international media outlets and journalists, and collate metrics for monthly and quarterly communications impact reports.
• Draft and distribute internal messages, help design team engagement tools such as visual highlights and Teams channels, and coordinate information gathering between the Communications team and other Secretariat teams.

Required profile

• Student in the final year of a first university degree (Bachelor's or equivalent), Master's or PhD, or a graduate with a Bachelor's, Master's or PhD.
• Enrolled in a graduate programme, or recently graduated from a Bachelor's, Master's or PhD programme in Knowledge Management, Communications, Information Science, International Relations, Journalism, Data Analytics or a related field.
• Fluency in oral and written English; knowledge of Spanish or another UN language is desirable.
• Interest in the work of the United Nations and commitment to its Charter ideals.

Required skills

• Computer literacy in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Teams).
• Experience with structured file systems, digital asset libraries, databases or web/media analytics is desirable.

Interns are not paid by the United Nations; costs for travel, accommodation and living expenses are the intern's responsibility, and non-residents may need a visa. The UN does not charge any fee at any stage of the process.