Payroll Delivery Specialist - France

About the role

Strada, a people, payroll and technology company operating in 180+ countries, is hiring a Payroll Delivery Specialist for its France clients. The position is fully remote, with hybrid working options available in Granada, and supports operational teams in meeting client deadlines and delivering functional and technical expertise.

Key responsibilities

• Support managers so that client information is accurate and delivered on time
• Support and guide implementations and go-lives, and give daily functional support to teams
• Maintain the Client Solution workbook and update, maintain and enforce Defined Work Instructions and other process documentation
• Sign off system maintenance testing and review Statements of Works before sharing them with clients
• Resolve escalated technical and functional issues, log defects and tickets with the necessary details and evidence
• Work with Operational Management, Transformation and Products on automation, innovation and continuous improvement
• Manage the legislation roadmap, upskill the team and update processes, and support year-end activities
• Identify upsell opportunities, support client escalation resolutions and help develop team members

Required profile

• 3-4 years of relevant experience administering payroll in an HR consulting, HR outsourcing or corporate environment
• Experience of French payroll processes, practices and associated legislation
• Good level of French (at least B2) and a good level of English
• Current and future work authorization in the country of application, without visa sponsorship

Required skills

• Knowledge of payroll inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance and benefits
• Strong knowledge of MS Office tools such as Excel, Word and PowerPoint
• HRIS knowledge (Workday, SAP or PeopleSoft) preferred
• Ability to identify and mitigate risks, attention to detail and teamwork skills

What we offer

• Health coverage, wellbeing programs and paid leave (vacation, sick, parental)
• Retirement plans and learning opportunities
• All offers are subject to background checks where permitted by law