Senior Account Manager Groceries Spain

About the role

Glovo, part of the Delivery Hero Group, is looking for a Senior Account Manager to join its QCommerce Groceries team in Madrid. You will be responsible for developing the Groceries business unit vertical, bringing it to a higher level of maturity and driving growth for partners and verticals.

Key responsibilities

• Own strategic partner relationships end to end, including P&L tracking, deep product integrations, co-marketing and operational excellence, and oversee partner assortment and pricing
• Meet monthly and quarterly objectives set by the company
• Onboard new partners with the tools and information they need to start working
• Gather partner insights and feedback from stores to improve the customer experience and the product
• Forecast and track key account metrics
• Maintain good relationships between Glovo and its partners

Required profile

• Minimum 5 years of experience in Account Management and/or Business Consulting
• Ability to coordinate complex projects with broad stakeholder mapping
• Problem solver who looks for root causes
• Comfortable working in a fast-paced, high-growth startup
• Customer-obsessed, action-oriented and deadline-focused

Required skills

• Data-driven decision-making
• Fluent written and spoken English and Spanish

What we offer

• Equity plan
• Private health insurance
• Monthly Glovo credit and discounts on transport, food and kindergarten
• Discounted gym memberships
• Extra time off, two days of work from home per week and up to three weeks working from anywhere a year
• Enhanced parental leave and an office-based nursery
• Online therapy and wellbeing benefits