Senior Change Management Consultant

About the role

IQVIA is looking for a Senior Change Management Consultant to support the implementation and adoption of large-scale digital transformation initiatives within public healthcare organizations in the Valencian Community. The consultant designs and runs change management processes, communication, stakeholder engagement and training strategies so that organizational adoption succeeds and project objectives are met. The position is based in Valencia on a hybrid formula.

Key responsibilities

• Lead change management workstreams in complex healthcare transformation projects.
• Assess organizational readiness and identify issues across stakeholders and user groups.
• Develop and implement communication, engagement and adoption strategies.
• Design and deliver training programs and educational materials for healthcare professionals and end users.
• Conduct workshops, interviews and stakeholder analysis activities.
• Support transition planning and adoption monitoring.
• Produce documentation, reports, presentations and project deliverables.
• Collaborate with multidisciplinary teams to align business, operational and technical objectives.
• Monitor project milestones and proactively identify adoption-related risks.
• Build client relationships and contribute to business development opportunities.

Required profile

• MECES Level 2 academic qualification (Bachelor's degree, engineering degree, licentiate degree or equivalent).
• At least 5 years of relevant consulting experience.
• Teaching certificate (CAP) or equivalent pedagogical qualification.
• Native Spanish and professional English.
• Preferred: Master's degree in Business Administration, Health Management or a related field; formal Change Management certification (Prosci, APMG, ACMP or equivalent); Project Management certification (PMP, Prince2 or equivalent); experience with public healthcare organizations; knowledge of healthcare processes and clinical workflows.

Required skills

• Experience implementing and adopting healthcare technology solutions.
• Experience in EHR implementations, as part of the functional team or through Change Management activities.
• Experience localizing technology solutions and related supporting materials.
• Workshop facilitation, training delivery and organizational change initiatives.
• Stakeholder engagement, communication, presentation and reporting skills.