Account Manager - Croatia Fleet Owners (Hybrid)

About the role

Click&Boat, a European boat rental platform owned by Boats Group, is hiring an Account Manager for its Supply team in Barcelona. You will join the team responsible for the Croatian market and grow relationships with Croatian boat owners, from key accounts to peak-season readiness and revenue optimisation, working closely with Sales, Marketing and Customer Care.

Key responsibilities

• Build and nurture relationships with Croatia's key fleet owners (114 key accounts representing over 2,600 displayed boats) to secure availability, pricing quality, calendar accuracy and fast response times.
• Drive activation and conversion by encouraging owners to respond faster and accept bookings sooner, and improve listing quality (photos, descriptions, pricing, extras, cancellation policy).
• Prepare the fleet for peak season by ensuring owners are ready before June and by cleaning up inactive or low-quality inventory.
• Optimise revenue by focusing on high-value categories (catamarans, sailboats, motor yachts, strong-performing motorboat operators) and on commission alignment, pricing consistency and upsell opportunities.
• Lead the onboarding of new owners and contribute to projects such as Instant Booking activation, new verticals acquisition and owner tool optimisation.
• Gather market intelligence on local dynamics across Split, Zadar, Dubrovnik, Istria and Šibenik and adapt your approach to product type and region.

Required profile

• Full professional proficiency in English, written and spoken.
• At least 1 year of experience in account management, sales or a similar commercial/customer-facing role.
• A genuine commercial drive with a closing mindset, able to be assertive with clients.
• Structured thinking and clear written and verbal communication.

Required skills

• Comfort using data and KPIs (GMV, conversion rate, response rate) to guide decisions.
• Bonus: Croatian language skills and knowledge of the Croatian boating and tourism market.

What we offer

• Permanent contract, full-time, hybrid (remote 1 day per week depending on period and seniority).
• 5 additional days off, extensive internal training and team-building activities.
• Lunch vouchers, gym partnerships, breakfast every Tuesday, and a boat licence with discounts on boat trips.
• An office in Barcelona near the cathedral, 20 minutes' walk from the sea.