AI Atlassian Engineer

About the role

SQLI, a European leader in customer experience and digital transformation, is recruiting an applied AI expert in Valencia to help its client get the most out of AI agents, centred on Atlassian Rovo but with a broad view of the wider ecosystem. The person will advise on which agent or tool fits each case, design efficient agentic solutions and support teams through adoption.

Key responsibilities

• Advise on agentic AI strategy, identifying processes where agents bring real value and ruling out low-impact use cases.
• Compare and recommend agents and tools (Rovo, Claude, Microsoft Copilot, ChatGPT, coding agents such as Rovo Dev or Claude Code) based on use case, cost and security requirements.
• Design, build and test agents in Rovo Studio and, when needed, custom solutions with Forge.
• Integrate Rovo with other AI tools and external systems through MCP, APIs and connectors.
• Define efficiency and ROI metrics and track results over time.
• Set good practices for governance, security and responsible AI use, in line with GDPR and the EU AI Act.
• Train technical and non-technical users and drive adoption across the organisation.

Required profile

• Proven experience with Atlassian Rovo (agents, Studio, search and chat) and with Jira and Confluence administration.
• Broad knowledge of the generative and agentic AI market, with hands-on experience across several platforms and models.
• Strong consulting skills, including process analysis, use case discovery and communication with business stakeholders and leadership.
• Nice to have: Atlassian certifications (Jira or Confluence administration) and specific AI training, a portfolio of agents or automations in production with measurable results, and experience in change management and technology adoption programmes.

Required skills

• Agent design, prompt engineering, RAG concepts and agent evaluation.
• Experience with integrations (REST APIs, MCP) and knowledge of Forge or JavaScript/TypeScript development.
• Knowledge of data governance, permission models and the European AI regulatory framework.

What we offer

• Permanent contract with a hybrid policy (one day in the office).
• Competitive salary and flexible remuneration (meal vouchers, kindergarten, public transport/mobility).
• Private health insurance including dental care.
• Udemy Business membership and an individual yearly training and certification budget.
• Monday to Friday schedule, with flexible hours, shorter Fridays and a summer schedule.