Associate Project Support - After Sales Spare Parts

About the role

Hitachi Rail Espana S.L. is looking for an Associate Project Support in Madrid to support the Project Manager in executing After Sales contracts for spare parts supply. The role improves operational control, keeps project information reliable and supports supplier and customer coordination so the Project Manager can focus on business-critical activities such as customer management, business development, contractual negotiation, risk management and margin protection. The position is a local application of the Associate Project Support profile, focused on after sales spare parts contracts.

Key responsibilities

• Monitor purchase orders, deliveries and contractual milestones, and coordinate operational activities between internal departments and external stakeholders.
• Follow up action plans, open points and operational issues, and monitor suppliers, delivery commitments and pending actions.
• Maintain project documentation, records and contractual information, including document control in project repositories and SharePoint areas.
• Support correspondence, reports, customer communications, meeting minutes, action trackers and project records.
• Prepare and update project reports, dashboards and KPIs, and support work-in-progress, order, delivery and billing follow-up.
• Monitor deviations, risks and escalations, and provide reliable data for management reporting and operational reviews.
• Coordinate information exchange with suppliers and internal functions, and support customer follow-up and customer meetings.
• Support quotations, commercial proposals and customer submissions, and track opportunities, variations and business development actions.

Required profile

• Bachelor's degree in Engineering, Business Administration, Industrial Organization, Supply Chain or a related discipline.
• 0-3 years of experience in Project Support, PMO, Project Coordination, Operations, Contract Administration or Supply Chain.
• Native Spanish or equivalent; professional working English.
• Planning, organization, attention to detail, communication, customer orientation, teamwork, problem solving, proactivity and ability to manage multiple priorities.

Required skills

• Microsoft Excel, PowerPoint, Teams and SharePoint.
• SAP knowledge preferred.
• Reporting, KPI management and document control experience valued.