B2B Partner Onboarding & Enablement Specialist

About the role

Exoticca, an online travel agency focused on long-distance dream trips, is looking for a B2B Partner Onboarding & Enablement Specialist in Barcelona. The role supports the growth of the B2B channel by delivering high-quality onboarding and training to travel agent partners so they can confidently sell Exoticca's luxury travel products in markets such as the USA, Canada, Mexico and the UK.

Key responsibilities

• Deliver about 5 live onboarding and training sessions per day in English and Spanish via Google Meet, covering platform use, key selling points, target customers and product positioning.
• Support agent adoption by calling and emailing agents to sign up and attend trainings, managing pre- and post-training communication, and sending confirmations, certificates and follow-up materials.
• Maintain accurate training records and complete the confirmed training drive after each session.
• Develop, update and improve training materials and presentations, gather agent feedback and collaborate with Sales, Operations and Product teams.
• Act as a key point of contact for agents during onboarding and build strong, trusted relationships.

Required profile

• Fluency in English and Spanish (mandatory).
• Experience in onboarding, training, sales, customer success, customer support or similar client-facing roles.
• Proactive, autonomous, organized and solution-oriented, with strong communication and presentation skills.
• Comfortable working with external partners and commercially driven profiles.

Required skills

• Daily use of Salesforce, B2B Advisor Portal, Adiona, Gmail, Calendly and Sprinklr (full onboarding provided).
• Confidence delivering live trainings in English and Spanish.

What we offer

• Permanent contract from the start, with on-site work in Barcelona offices.
• Flexible compensation management for diet, transportation and private health insurance via Cobee.
• Travel packages at reduced prices for employees.
• Unlimited coffee, language lessons, quarterly teamwork activities and global biannual parties.