Business Excellence Intern

About the role

Exoticca is an online travel agency focused on long-distance dream trips, and its Business Excellence team sits within the Operations department. Its goal is to monitor key performance indicators and run strategic initiatives that drive short- and mid-term growth. The company is looking for a motivated, organized intern to join this 360-degree operational role, working transversally with teams across departments.

Key responsibilities

• Support the Business Excellence team with regular operational reporting and KPI monitoring.
• Help prepare and update reports using Excel, Looker and Power BI.
• Assist with weekly follow-up of operational topics, identifying relevant updates or issues.
• Support the analysis of business data and help prepare insights and simple recommendations.
• Participate in monitoring budgets, discounts and operational inefficiencies.
• Collaborate with different teams to gather information and support ongoing improvement projects.

Required profile

• Currently pursuing a degree in Business Administration, Economics or a related field (eligible for an internship agreement).
• Fluency in Spanish; English is a must.
• Able to commit to a 4-hour daily schedule (part-time) for a minimum of 3 months.
• Highly organized, proactive and detail-oriented, with good interpersonal skills and the ability to collaborate across teams.

Required skills

• Good working knowledge of Microsoft Excel / Google Sheets.
• Good working knowledge of PowerPoint / Google Slides.

What we offer

• Hands-on experience in group travel operations within a dynamic, multicultural team.
• Opportunities for career growth and development.
• Benefits: offices in Barcelona city, travel packages at reduced prices, unlimited coffee, team lunches, English/Spanish lessons, bi-annual company parties and afterworks, and a referral bonus.