Customer Service Administrator

Greystar

🇬🇧 English

Job description

About the role

We are looking for a Customer Service Administrator to join the reception team at Be Casa in Sant Cugat. You will handle administrative and guest‑service tasks, helping to achieve occupancy targets and build guest loyalty.

Key responsibilities

Deliver a memorable experience for residents, consistently exceeding expectations.
Provide comprehensive front‑desk service, anticipating and addressing guest needs.
Respond promptly to guest inquiries via phone and in‑person, routing issues to the appropriate teams when necessary.
Maintain accurate records and perform routine administrative duties related to bookings and occupancy.
Collaborate with other departments to support scheduled visits and events.

Required profile

Strong communication and interpersonal skills.
Ability to work in a fast‑paced hospitality environment.
Attention to detail and proactive problem‑solving attitude.

Required skills

What we offer

Full‑time position within a global real‑estate leader.
Opportunity to develop a career in hospitality and property management.

Questions fréquentes

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Published 3 months ago

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