Field Service Technician - Electrification

About the role

ABB is looking for a Field Service Technician for its Electrification Solutions UPS business, based in the Trapagaran area (Bilbao) and available to serve clients in northern Spain. The role reports to the Service Team Leader and follows ABB quality and safety guidelines. It is an onsite position.

Key responsibilities

• Perform field service tasks, identify technical issues and analyse them remotely or on site, within the certified service categories and products.
• Plan and carry out service work according to customer orders and expectations, keeping customers informed of timelines and expectations to retain them.
• Work with customers on site to find ways to improve their operations and remove pain points.
• Prepare material lists and ensure parts and equipment are available and of appropriate quality.
• Act as trainer when needed, for field service associates and customers.

Required profile

• Higher Vocational Training (FPII), Engineering or equivalent training in Industrial Electricity/Electronics.
• Experience in similar positions is a plus.
• Valid driver's licence in Spain, availability to travel and an EU work permit.
• Availability to join the 24x7 on-call service.
• Medium-level English, especially for reading technical documentation.

Required skills

• Office skills (Windows, Office suite, diagnostic tools).
• Good mechanical capabilities.
• Teamwork, organisation and structured approach.

What we offer

• Collective insurance covering life, accident and travel assistance.
• Lunch allowance or canteen access depending on location.
• Company car and mobile phone for sales roles.
• Employee parking and a benefits platform with discounts.
• Share acquisition plan, learning and training, internal career development and a wellbeing program.