Global ERP Application Lifecycle Management Process Owner

About the role

Roche is looking for a Global SAP Application Lifecycle Management Process Owner to shape and govern how SAP changes move from requirement through deployment across its enterprise landscape. The role owns the global Requirements-to-Deploy process, ensuring SAP changes are delivered efficiently, reliably and in compliance with quality and financial-control requirements. A key priority is shaping the transition from SAP Solution Manager and ChaRM toward SAP Cloud ALM and an integrated modern agentic toolchain. Process governance and strategy are owned by this role; operational execution stays with delivery and platform teams.

Key responsibilities

• Own and continuously improve the global SAP Requirements-to-Deploy process, including change, release, testing, defect and system-documentation practices.
• Define global process standards, roles, decision rights, controls and performance measures.
• Maintain the process-documentation framework, including SOPs, work instructions and user guidance.
• Partner with Quality, validation and control owners so processes are designed, documented, validated and audit-ready.
• Translate GxP, computerized-system validation or assurance and ICFR requirements into practical, risk-based processes and controls.
• Define the target SAP ALM operating model and roadmap, including moving capabilities from Solution Manager and ChaRM to SAP Cloud ALM and integrated tools.
• Lead process improvements that increase adoption and reduce risk, rework and delivery lead time.
• Define the training and enablement approach and collaborate with business, IT, Quality, Finance Controls and external partners.

Required profile

• Significant experience in SAP ALM, change and release management or a related enterprise technology discipline.
• Strong knowledge of SAP Solution Manager - ChaRM, document management and test management modules.
• Experience defining or governing end-to-end processes across multiple teams, systems or regions.
• Experience working in a regulated environment and creating controlled documentation such as SOPs and work instructions.
• Bachelor's degree in a relevant discipline or equivalent practical experience.
• Preferred: SAP Cloud ALM strategy, implementation or adoption; knowledge of CTS/CTS+, retrofit and multi-track landscapes; audit support experience; AI-enabled capabilities applied to SAP ALM.

Required skills

• SAP ALM, change and release management
• SAP Solution Manager - ChaRM, document management and test management
• GxP, computerized-system validation or assurance and ICFR controls
• English communication skills