Global Supply Chain Specialist

About the role

ICON, a global healthcare intelligence and clinical research organisation, is establishing a new kit production and supply location in Spain. As a Global Supply Chain Specialist you will support the launch and ongoing operation of this facility, making sure clinical trial supplies reach investigator sites around the world accurately, compliantly and on time. The role sits in a fast-paced, international environment.

Key responsibilities

• Coordinate the global shipment of clinical trial kits and supplies to investigator sites.
• Monitor inbound and outbound shipments and resolve delays and transportation issues proactively.
• Support the setup and implementation of protocol-specific logistics plans.
• Liaise with project teams, investigators, couriers, vendors and other stakeholders to ensure supply continuity.
• Prepare shipping documentation, commercial invoices and import/export paperwork according to country requirements.
• Manage courier relationships and identify cost-effective shipping solutions.
• Oversee kit production vendors and monitor their performance metrics.
• Support quality investigations, audits and corrective actions, and contribute to process improvement initiatives.
• Ensure compliance with SOPs, industry regulations and international shipping requirements, and take part in risk assessments.

Required profile

• Experience in supply chain, logistics, clinical supplies, pharmaceutical operations or a related field.
• Strong understanding of global shipping and transportation processes.
• Excellent organisational and problem-solving skills, able to manage multiple priorities.
• Experience working with cross-functional teams and external vendors.
• Knowledge of import/export regulations and international logistics is advantageous.
• Fluency in English; additional European languages are beneficial.
• Degree-educated.

Required skills

• Proficiency with Microsoft Office and supply chain management systems.
• Strong communication skills and a customer-focused approach.

What we offer

• Competitive base salary and performance-related incentives.
• Health and wellbeing programmes, including medical, dental and vision coverage where applicable.
• Retirement and pension plans, life assurance and disability coverage.
• Employee assistance programmes and learning and development opportunities.