Intern Account Management Integrations Global

About the role

Glovo, part of the Delivery Hero Group, is hiring an Integrations Intern in Barcelona. You will support the commercial team from a technical operations perspective, helping it work smarter by reducing onboarding lead times and improving how new integrations are launched.

Key responsibilities

• Reduce onboarding SLAs for new integrations by spotting bottlenecks and optimising workflows through automation.
• Coordinate with Tech, Product, Commercial and local teams to troubleshoot and resolve technical issues during the launch of new integrations.
• Act as the global point of contact for queries on integration activations and help launch new integrations and roll out new operational processes.
• Build and maintain high-level global trackers for integration volumes, go-live timelines and system performance.
• Bridge commercial and technical stakeholders, assist with API contract billing management and compile data insights.

Required profile

• Strong analytical skills and the ability to persuade others using data, facts and details.
• A clear knack for automating repetitive tasks, including familiarity with workflow automation tools such as Zapier, Make, advanced spreadsheet macros or AI.
• Ability to handle multiple work streams, be open to direction and collaborative.
• Solid written and verbal English to communicate with diverse stakeholders.

Required skills

• Advanced proficiency in Excel/Google Sheets (a must).
• Workflow automation tools (Zapier, Make, macros).

What we offer

• Monthly Glovo credit.
• Discounts on transport, food and kindergarten expenses, and discounted gym memberships.
• Extra time off, two days of work from home per week and up to three weeks working from anywhere a year.
• Enhanced parental leave and an office-based nursery.
• Online therapy and wellbeing benefits.