IT Area Lead Data & AI

About the role

ING is looking for an IT Area Lead Data & AI to join its CIO Leadership Team as part of the Data & AI Tribe. The role defines and drives the Data & AI technology strategy, connecting business priorities, data architecture, engineering excellence and regulatory requirements into a coherent roadmap. It leads a diverse ecosystem covering data products, financial risk analytics, advanced analytics, data governance, customer data, regulatory and fraud reporting, Big Data and informational platforms, and guides the move toward cloud-based data platforms. Reporting to the Channels, Customer and Data IT Lead, the position covers about 100 people.

Key responsibilities

• Define and execute the Data & AI technology strategy, act as the Data & AI SPOC for VISTA in Spain and accelerate AI adoption across the bank
• Provide strategic direction across data products, analytics, customer data, reporting and governance, and drive simplification, standardisation and scalability of the data architecture
• Ensure platform modernisation and cloud adoption meet integration, security, privacy and compliance requirements
• Keep critical data platforms stable and available, lead major incident responses and promote operational excellence and automation
• Embed data management, privacy and regulatory controls with Architecture, Security, Risk, Compliance and Data Governance, and promote data ownership, quality and traceability
• Lead major transformations, manage change and represent Data & AI in senior and global forums
• Manage budget, sourcing and strategic partners, and build partnerships across Tech, business and control functions
• Lead a large, diverse organisation of around 100 people, develop managers and teams and foster a culture of ownership and collaboration

Required profile

• Strong leadership experience in large, complex technology organisations, leading senior managers and diverse teams
• Solid understanding of Data & AI technologies and platforms, and proven experience defining and executing technology strategies
• Strong change management capabilities and ability to align business, functional and technology stakeholders
• Experience managing large technology budgets and driving investment decisions
• Excellent level of English

What we offer

• Flexible working arrangements, including the option to work from home
• Meal allowance, health and life insurance, and a pension plan after 1 month
• Flexible remuneration with nursery vouchers, public transport and training support
• Free shuttle service to the Madrid office and banking benefits such as preferential loan conditions
• Wellbeing support including physiotherapy, Wellhub access and employee networks
• International remote work programme