Key Lead (Part-Time Floor Supervisor) - Hollister, Barcelona

About the role

Abercrombie & Fitch is hiring a Key Lead (part-time) for its Hollister store at Westfield Glories in Barcelona. The Key Lead acts as Floor Supervisor, guiding and coaching Brand Reps and Stock Associates so that store operations run smoothly and customers get a quality in-store experience. The role is part of the store leadership team and drives store performance through customer experience and daily sales targets.

Key responsibilities

• Perform opening and closing routines
• Operate register and point-of-sale systems
• Fulfill omni-channel orders
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays
• Analyse reporting to inform decisions
• Protect store assets and carry out inventory control
• Represent the brand and embody company culture and values

Required profile

• High school diploma or G.E.D. equivalent preferred
• At least 1 year of retail experience preferred
• No supervisory or management experience required
• Fluency in English and Spanish (CEFR B2)
• Availability of at least 20-25 hours per week, including Saturdays, Sundays and some holidays, with longer hours during peak times

Required skills

• Strong customer focus, interpersonal and communication skills
• Knowledge of current fashion trends
• Adaptability, flexibility and ability to balance multiple tasks

What we offer

• Quarterly sales incentive bonus
• Merchandise discount
• Career advancement opportunities and training and development
• Possible opportunity to become a Brand Affiliate

The full-time equivalent starting rate is 23,250 EUR per year (40 hours per week); the advertised position is part-time. Job offers may be conditional on completing the necessary work visa formalities.