Manufacturing Directory Services Engineer (Active Directory)

About the role

Roche Digital Technology is looking for an IT Senior Engineer to join its Manufacturing Directory Services team in Madrid. You will design and implement directory services solutions (mainly Microsoft Active Directory) and provide Tier 2-3 operational support, performance monitoring, lifecycle management and continuous improvement. You will work in a multicultural, global team protecting information and assets from unauthorized access, security risks and cyber attacks.

Key responsibilities

• Contribute to the end-to-end design of infrastructure solutions and maintain sufficient documentation
• Work with senior internal and external partners on PoCs and feasibility studies to evaluate solutions and technologies
• Operate, support and implement on-premises Directory Services infrastructure for manufacturing environments and its associated applications
• Monitor systems for performance, availability and capacity, and minimize escalations
• Respond promptly to customer requests, resolve incidents and implement changes
• Follow ITIL, GxP and project management concepts such as request, incident, change, problem and document management, qualification and validation
• Provide 24x7 on-call support and occasional international travel

Required profile

• Bachelor's degree in computer science, engineering or a related discipline, or equivalent recognized prior experience
• 4+ years of experience administering and advanced troubleshooting in Active Directory
• Experience in a major global organization, preferably in a regulated industry
• Strong English, both spoken and written

Required skills

• Solid experience with Microsoft Active Directory and LDAP; Entra ID is desirable
• Powershell scripting
• Requirements, data, usability and process analysis
• Change impact assessment and clear communication of complex technical concepts