MiFID Private Banking Control Specialist

About the role

ING is looking for a MiFID Private Banking Control Specialist to join its Private Banking Operations Team within COO Investment & Protection in Madrid. The team establishes and runs the first-line control framework for private banking investment services, working in a data-driven, risk-focused and collaborative way to protect investors and meet regulatory requirements.

Key responsibilities

• Execute transaction-level and portfolio-level MiFID controls
• Monitor suitability, target market, sustainability preferences and client investment profiles
• Review client-initiated transactions and possible circumvention of MiFID controls
• Verify delivery and archiving of suitability reports, KIDs and supporting evidence
• Monitor portfolio alignment with risk profile, investment horizon, objectives and contractual limits
• Analyse exceptions, identify root causes and coordinate remediation
• Produce auditable evidence and periodic MiFID control reporting, and escalate material or recurring issues
• Collaborate with Private Banking, Portfolio Management, Operations, Compliance, Legal, NFR and Data teams, and support automation and continuous improvement of the control framework

Required profile

• Solid understanding of MiFID II, investor protection principles and suitability requirements
• Experience in Private Banking, Wealth Management, Investment Services, Risk, Controls or Compliance
• Strong analytical skills and attention to detail, with the ability to challenge and investigate investment activities constructively
• Excellent communication skills and ability to handle multiple priorities
• Fluency in English; Spanish is highly valued, and knowledge of Spanish regulations is a strong plus
• Nice to have: previous MiFID controls or suitability monitoring experience, a recognised MiFID certification (EFPA, CFA, CISI or equivalent), and experience designing or improving control frameworks

Required skills

• Reporting, data analysis and control monitoring tools (Excel, Power BI, SQL or similar)
• Ability to work remotely under ING's international remote work programme

What we offer

• Flexible working arrangements, including remote work and a free company shuttle to the Madrid office
• Restaurant card, health and life insurance, and a pension plan after 1 month
• Special loan and mortgage conditions, and a flexible remuneration model
• On-site physiotherapy, gympass, clinics and employee networks