Overnight Room Service Waiter

About the role

Four Seasons Resort Mallorca at Formentor, reopened in August 2024 after an extensive restoration, is looking for an overnight Room Service Waiter for the 2027 season. You will deliver a personalised, seamless in-room dining experience, representing the hotel brand at night in every guest room with discretion, attention to detail and a passion for hospitality.

Key responsibilities

• Take in-room dining orders and deliver food and beverages
• Prepare trays and ensure timely, accurate delivery while maintaining a high level of professionalism
• Assist guests with menu selections and accommodate special requests
• Maintain the cleanliness and organisation of in-room dining equipment and service areas
• Address guest inquiries and concerns promptly

Required profile

• Previous experience in a food and beverage service role, particularly in hotels or fine dining, is highly desirable
• Strong commitment to customer service and a positive attitude
• Ability to work collaboratively with kitchen staff and other team members
• Physical stamina to carry heavy trays, navigate stairs or hallways and stand for long periods

Required skills

• Familiarity with the in-room dining menu, including food and beverage pairings, ingredients and preparation methods
• Excellent verbal communication to take orders and explain menu items
• Keen attention to detail for accurate order taking, preparation and presentation
• Time management during busy service periods
• Problem-solving skills to handle guest complaints or special requests calmly