Product Specialist - AI Agents

About the role

Scorp Inc., a technology company founded in 2014 with offices in Istanbul and San Francisco, is hiring a Product Specialist for its AI agents. The role is a full-time contract position based in Barcelona's Eixample district, where the company works with international Product, Marketing, Content and Engineering teams. Visa sponsorship is not available.

Key responsibilities

• Maintain and organise AI agents' knowledge bases to ensure accuracy and improve retrieval quality
• Monitor agent performance and resolve issues related to information quality, prompts and workflows
• Optimise AI integrations and model configurations for response quality, speed and cost efficiency
• Analyse business needs and evaluate AI models to identify suitable solutions
• Track performance metrics, run tests and report findings with actionable recommendations
• Collaborate with relevant teams to deploy and document AI solutions

Required profile

• Bachelor's degree in a relevant field
• Hands-on experience building LLM-based applications and AI integrations
• Experience working with APIs from providers such as OpenAI, Anthropic or Google
• Experience in prompt engineering and AI agent development
• Familiarity with model evaluation and testing methods
• Strong analytical and problem-solving skills
• Ability to explain technical findings clearly to non-technical stakeholders, good written English and reading comprehension

Required skills

• Solid understanding of RAG, vector databases and embeddings
• Basic to intermediate programming in Python or TypeScript/JavaScript is a plus

What we offer

• Work on products used by more than 100 million users worldwide
• A personal wellness budget for sports activities or online sessions with a psychologist
• The chance to experiment with new ideas, campaigns and content and directly impact user growth