Reservation Support Representative

About the role

We are looking for a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This fully remote position focuses on providing accurate information while keeping reservation details organized and up to date.

Key responsibilities

• Respond to reservation-related questions and requests, gathering client needs and preferences.
• Research availability, coordinate reservations, confirm bookings, and handle modifications or special requests.
• Review reservation details for accuracy, maintain client records, and follow up on outstanding requests.
• Communicate updates to clients and coordinate with service providers when necessary.

Required profile

• Strong written and verbal communication skills with excellent attention to detail.
• Good organizational and time‑management abilities, able to manage multiple tasks reliably.
• Customer‑focused, professional demeanor and comfortable using email and online systems.

What we offer

• 100% remote work environment with onboarding and training provided.
• Ongoing education, development opportunities, and access to professional tools.
• Supportive team environment and continuing learning opportunities.