RevOps Analyst & Salesforce Admin

About the role

Abacum is a Series B business planning platform for finance teams, headquartered in New York with offices in Toronto and Barcelona. Its Strategy & Operations team runs the systems, data and processes used by Sales, Marketing, Customer Success, Partners and Leadership. As the first in-house Salesforce administrator, you will report to the Revenue Operations Lead, work directly with GTM leaders and turn a steady stream of requests into clean, scalable systems.

Key responsibilities

• Run the front door of the platform: triage, resolve and close Salesforce support requests from Sales, Marketing, Partners and CS, and handle data hygiene and governance (record cleanup, field standards, audits).
• Manage users, profiles, permission sets, licenses and access across Salesforce and connected tools (Gong, Sales Navigator, Apollo, Nooks, Default).
• Maintain picklists, fields, page layouts and reports.
• Build and maintain Flows (screen and record-triggered), validation rules, approval logic, and the permission model (profiles, permission sets, sharing rules, role hierarchy).
• Monitor flow errors, API usage and integration health (HubSpot, Default, Gong, Clay, Vitally, Introw), fix or escalate issues, and run deployments through a sandbox with documented change control.
• Document flows, rules and integrations, reduce request volume with self-serve options, use AI tools to automate admin, and scope larger projects and manage external Salesforce developers when needed.

Required profile

• 3 to 5 years of hands-on Salesforce administration in a B2B SaaS or high-volume sales environment.
• Sole or primary admin of an org of roughly 50 to 300 users.
• Fluent English; Spanish is a plus.
• Builder mindset: fixes root causes and pushes back on requests when necessary.

Required skills

• Salesforce Certified Administrator, or willing to get certified within 6 months.
• Flow Builder: has shipped and maintained record-triggered and screen flows in production.
• Confident with profiles, permission sets and role hierarchy, and with building reports and dashboards.
• Understanding of the B2B SaaS funnel (leads, opportunity stages, ARR, renewals).
• Nice to have: HubSpot experience, Platform App Builder or Advanced Administrator certification, exposure to forecast categories, attribution and lead routing, basic SQL.

What we offer

• Competitive compensation including an equity package.
• Competitive vacation policy and medical insurance.
• L&D budget and access to Meditopia.
• Language courses (English / Spanish).