Senior Account Manager – SMB (Spain)

About the role

As a Senior Account Manager for the SMB segment in Spain, you will be the strategic advisor for Glovo’s most valuable small‑and‑medium business partners. You’ll drive growth, adoption of advertising solutions and ensure long‑term retention across a portfolio of over 400 partners.

Key responsibilities

• Manage and scale a high‑value portfolio of 400+ SMB partners, driving revenue, order volume and retention.
• Develop and execute partner retention strategies, promoting platform features, advertising and promotional campaigns.
• Serve as the primary regional point of contact, coordinating cross‑functional teams and presenting performance insights in weekly business reviews.
• Conduct at least 60 partner touchpoints per week, delivering strategic business reviews and identifying growth opportunities.
• Collaborate with the wider account management team to share best practices and optimise internal processes.

Required profile

• Minimum 3 years of experience in business development, consulting or a related sales role.
• Proven ability to translate complex data into strategic insights and present to senior stakeholders.
• Strong track record in partner retention, upselling/cross‑selling and long‑term marketing strategy.
• Excellent communication and relationship‑building skills, with the ability to influence across regional teams.
• Thrives in a fast‑paced, high‑growth environment and consistently exceeds growth targets.

Required skills

• Proficiency with business intelligence tools such as Looker.
• Experience using CRM platforms like Salesforce or Microsoft Dynamics.

What we offer

• Opportunity to work for a leading global delivery platform operating in 65 countries.
• Dynamic, fast‑growing environment with strong focus on professional development.