TikTok Account Manager Spain

About the role

Philips is looking for a proactive, consumer-centric Account Manager to join its TikTok Shop team supporting the Spanish market. You will manage the relationship with the TikTok Shop Agency Partner and TikTok Shop HQ while driving commercial and engagement objectives on the platform. The role suits someone with a strong e-commerce background and experience in a global, brand-led organisation.

Key responsibilities

• Drive sell-out (GMV) performance on TikTok Shop Spain and manage the sell-in of the Agency Partner
• Work with the Marketing Manager on content engagement metrics and a yearly activation plan aligned with the incubator team
• Own lower-funnel activations, especially TikTok Shop Lives
• Manage portfolio and pricing strategy in line with company guardrails
• Co-create the activation calendar with the Agency Partner, keeping content aligned with Philips brand guidelines
• Manage advertising and promo spend for the channel (key user for SAP)
• Track GMV, content engagement and outputs, and optimise where needed
• Build relationships with the TikTok Account Management Team to secure brand and commercial unlocks
• Support the Marketing Manager with handle content, affiliate outreach and ads, and keep up with TikTok trends

Required profile

• At least 5 years in national account management with a strong e-commerce background
• Experience in a global, brand-led and consumer-focused organisation
• Comfortable communicating in Italian
• Hands-on experience managing P&L responsibilities
• Proven track record of optimising the customer decision journey and stakeholder management

Required skills

• Excellent communication skills and presentation skills, including PowerPoint
• Understanding of e-commerce, commercial strategy and social media's role in the consumer decision journey

What we offer

• Base salary range of 49,855 to 83,091.66 euros, with an incentive linked to KPIs and company results
• Learning opportunities for professional development
• Office-based teams meet in person at least 3 days per week