Account Manager, Enterprise Payments

About the role

Adyen, a financial technology platform offering payments, data and financial products, is looking for a proactive, adaptable Account Manager to join its Account Management team in Madrid. The role focuses on building strong relationships with international merchants, giving payments insights to help them grow, and driving commercial opportunities such as expansion and additional products. It sits within the Unified Commerce Account Management team.

Key responsibilities

• Build strong customer relationships and align external and internal stakeholders across organisations
• Drive commercial discussions and meet strategic and financial targets for assigned accounts
• Act as a consultant, educating customers and using data to tell compelling stories
• Prioritise and execute short- and long-term projects across several accounts
• Be the customer's voice internally and feed feedback back to the team

Required profile

• At least 5 years of relevant experience, ideally in a client-facing, commercial role such as account management, consulting or payments from the merchant side (complex enterprise software, technical infrastructure or financial services is a bonus)
• Preferred experience in the retail industry, as the role manages retail merchants
• Full professional written and verbal Spanish and English (Catalan is a plus); Catalan is a plus
• Some domestic and international travel required
• The role is based in the Madrid office; hybrid workplace, no remote-only positions