Administrative Customer Service Officer (Fixed-Term Contract)
viatris · Barcelona
Job description
About the role
Viatris Pharmaceuticals S.L., a global healthcare company, is hiring an Administrative Customer Service Officer in Barcelona under a fixed-term contract. The role supports the Customer Relations / Master Data team in the client re-registration process, ensuring evidence is collected and loaded correctly into SAP so project deadlines are met.
Key responsibilities
- Search, collect and attach evidence and documentation in SAP (XD01 / XD02 / XD03).
- Ensure documentation is organised and uploaded correctly in the system.
- Provide basic validation support for records under supervision.
- Open and manage incidents when documentation is missing or there are discrepancies.
- Coordinate with internal teams (Master Data, Customer Support, Quality) to resolve cases.
Required profile
- Experience in SAP (master data management of customers is valued).
- Attention to detail and ability to work with a high volume of records.
- Ability to follow structured, compliance-oriented processes.
- Teamwork and coordination with different stakeholders.
Required skills
- SAP
- Knowledge of GxP processes is valued
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Published 1 day ago
Expires 1 month from now
6 views · 0 interested
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viatris
Barcelona
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